Cancellation and Refund Policies
A great deal of staff time and expense is invested into the preparation and organization of individual classes. It is difficult and oftentimes impossible to recover costs and/or find a student to replace a cancelled registrant and so our cancellation and refund policies reflect this.
Short Term Classes (one to three days total)
Full refunds, minus a $25 administrative fee for private healing sessions or under 4 hr classes, a $50 non-refundable deposit for 4+ hours classes, and $100 non-refundable deposit for over 4+ months programs, are given to registrants who cancel with at least 7 days notice prior to the event or beginning of the program. Cancellations made less than 7 days of the event or session forfeit a refund. However, we understand that emergencies and unforeseen circumstances do happen. As such we offer the courtesy of transferring your tuition to a different class within six months of the originally scheduled class with a $15 administrative fee for single day classes and a $30 fee for multi-day classes and sessions.
Cancellations made less than 24 hrs before a class or healing session forfeit a refund and cannot be rescheduled. Short notice cancellations and no-shows do not give time enough to offer the place to someone on the waiting list, so the fees paid cannot be refunded or transferred. For physical products purchased from our store we can issue full refunds if returned in their original form within 30 days of purchase. Shipping costs are non-refundable. All digital access/deliveries are final.
Long Term Classes and Retreats (four days or more)
Retreats and Programs taking place over the course of 4 days or more, such as the Plant Medicine Certification course, must be cancelled with a minimum 14 day notice or within 24 hours of registration to receive a transfer (minus a $30 transfer fee) or a full refund minus a $100 non-refundable deposit.
Full program cancellations made with less than 14 days notice, forfeit a refund or transfer. Full program cancellations made once the program has started, forfeit a refund or transfer. We understand that emergencies and unforeseen circumstances do happen. As such, we offer the courtesy of individual classes to be rescheduled a maximum of one time to a different class within 12 months of the originally scheduled class minus a $15 admin fee.